Release Notes

This document tracks notable updates to the Keeta Open Platform APIs and documentation. It is not intended to be a comprehensive list of all changes.

June 23, 2026

Store status management has been enhanced to support independent tracking of delivery and pickup service availability. Previously, the store status only reflected a single overall operational state. Now, each service line has its own status, enabling more granular visibility into a store's operations.

Get Store Details now returns two additional fields:

• deliveryRestStatus: indicates whether the store's delivery service is available, unavailable, or not enabled.
• pickupRestStatus: indicates whether the store's pickup (self-collection) service is available, unavailable, or not enabled.

The existing overall status field remains and is now derived from the combination of these sub-statuses: the store is considered Open when either service is available, and Closed only when both are unavailable.

Store Status Update Notification (Event ID: 1102) now includes four additional fields in the webhook payload:

• fromDeliveryRestStatus / toDeliveryRestStatus
• fromPickupRestStatus / toPickupRestStatus

The webhook fires whenever any sub-status changes, even if the overall store status does not.

Suspend Store and Reactivate Store continue to operate on the store as a whole, suspending or restoring both delivery and pickup simultaneously. During a platform-managed override (e.g., severe weather), the Reactivate endpoint cannot restore a service that the platform has suspended. See the Store Status Management guide for details on platform override behavior.

A new Store Status Management guide has been published to help developers understand how delivery and pickup statuses interact, how platform overrides work.

See Get Store Details · Suspend Store · Reactivate Store · Store Status Update Notification

January 04, 2026

Keeta now supports Cash on Delivery (COD) orders. The following updates have been made across the Order API and Webhooks:

Get Order Details

• Added payType field to indicate the payment method. When payType is Cash, the order is a COD order.
• Added payTypeDesc field as the description of the payType field.
• Updated the description of status enum value 10 (Order Submitted): removed "and paid for" to accommodate unpaid COD orders at the time of submission.

Cancel Order

• Added error code 2090001015: COD orders do not support partial refunds by the merchant.
• Added error code 2090001016: COD orders do not support merchant cancellation after the rider has picked up the order.

Order Webhooks

• Added payType and payTypeDesc fields to the Order Placed Notification webhook payload.

See Get Order Details · Cancel Order · Order Placed Notification

September 29, 2025

The OpenItemCode-Based Menu Synchronization API now supports multi-layer ChoiceGroups for modifiers (ChoiceGroupSku) that are not sold separately on the menu.

Previously, multi-layer ChoiceGroups could only be built by binding a ChoiceGroupSku to an existing SKU via the relatedSkuOpenItemCode field. This required the modifier to also be a listed item on the menu.

A new field choiceGroupOpenItemCodeList (Array of strings) has been added under choiceGroupList[].choiceGroupSkuList[], allowing a second layer of ChoiceGroups to be attached directly to non-listed ChoiceGroupSku entities. The ChoiceGroupSku must not share the same name as any other SPU on the menu.

See OpenItemCode-Based Menu Sync API · Menu API Integration Guide