Keeta provides a comprehensive suite of APIs designed to enhance conversion rates, optimize operational efficiency, and deliver business insights. This document serves as your roadmap to seamlessly integrate with Keeta's ecosystem. Please read this guide thoroughly to ensure a smooth integration process and avoid potential delays.
Below is a high-level summary of the integration workflow. Each step is critical to ensure successful collaboration and system compatibility.
To initiate API integration, complete the Developer Signup form on Keeta developer website. Our team will review your application and contact you via email within 5 business days to confirm next steps.
Before proceeding, a Non-Disclosure Agreement (NDA) must be signed between your organization and Keeta to protect confidential information.
Upon NDA execution, our team will provide essential development materials, including:
- Developer Account
- Test Store Account
Upon reviewing the API documentation, please promptly coordinate with the Keeta integration team to confirm your implementation scope (Basic/Order/Product/Store APIs). All development must strictly adhere to Keeta's official API specifications.
The following guidance documents require thorough review (recommended reading sequence):
| Article | Summary |
|---|---|
| Development Resources | This documentation outlines all development materials and their usage specifications. |
| API Request Protocol | Instructions for making properly formatted API requests to Keeta's platform. |
| Webhook | Detailed guidance on setting up Webhooks to receive push notifications from Keeta. |
| Merchant Self-Authorization Integration Guide | Documentation for implementing the standardized merchant authorization flow that: - Eliminates need for manual processing by Keeta Team - Ensures secure and efficient authorization - Follows OAuth 2.0 best practices |
| Authorization Guide | This documentation provides comprehensive guidance for implementing OAuth 2.0 authentication flows, including token acquisition, refresh mechanisms. |
| Basic API Integration Guide | Keeta validates the legitimacy and security of all developer requests. This guide explains how to successfully pass these security checks. |
| Order API Integration Guide | The Order API specification details the integration process for managing order lifecycles - from creation to fulfillment - including real-time status updates and cancellation protocols. |
| Store API Integration Guide | This guide outlines the standardized methods for synchronizing store operational data, including location details, business hours, and availability status synchronization. |
| Menu API Integration Guide | This guide provides comprehensive reference for product synchronization, covering menu data sync and status updates through dedicated endpoints. |
After completing development, conduct SIT Self-Testing to validate functionality. Once your tests pass, Keeta will schedule an SIT Review Meeting to formally verify compliance.
Post-SIT approval, our Onboarding Team will guide you through brand registration. Follow the dedicated Onboarding Guide for detailed instructions.
Keeta conducts mandatory UAT for each brand to validate end-to-end functionality in production environments, simulating real-world business scenarios. Brands that fail UAT will not be permitted to launch on Keeta.
Our team will coordinate with you to verify menu data synchronization, order flows, and system stability.
Upon successful completion of all stages, your integration will be officially launched. For further assistance, consult our technical documentation or contact your Keeta integration manager.